About us!
Justice delayed is justice denied.
We are a team of recovery specialists and Lawyers working together to capture, report and recover what is rightfully yours.
Having a transparent, real-time picture of your retail losses can be the difference between a healthy bottom line and a floundering business. With key insights into which departments, at what time of day and in what stores you have the highest number of incidents, tailoring your security and response strategy is a snap.
Practice Area
We are here to provide you civil recovery help!
Capture Reports on the scene
Reporting losses on the scene is the single best way to get an accurate picture of what is happening on the floor. We provide a way for investigators on the scene to capture what really happend in the same place you need to see it most.
Securely Monitor
Because losses are captured directly into the system, you can get a real-time picture of material losses.
File and Serve
In some cases, it makes sense to pursue civil recoveries for losses to your business. We handle that for you effortlessly and seemlessly.
Frequently Asked Questions
Here's what people frequently ask us
What type of security measures does the CRD have in place to ensure my companies data is protected?
Our site is 128 bit encrypted. We are PIPEDA Compliant with all national, provincial and local laws and regulations. We create secure online accounts with 24/7 access.
I travel a lot; can I access the CRD site from anywhere?
Our CRD site can be securely accessed through your mobile device (phone or tablet) or on a desktop to ensure it meets the pace of your work life.
What kind of incidents can I put into the CRD system?
Our CRD system can handle all types of incidents including shoplifting, employee theft and other types of occurrences because it is built on a dynamic platform.
Is there a review function to make sure my reports are complete and accurate before I hit send?
Yes, you can review your report prior to finalising. The content is customizable for all your pertinent data.
I have direct reports who will be using the CRD system regularly, can I review their reports prior to having them finalised?
Yes, The CRD platform has the option to add a supervisor review layer if required to ensure that reports meet expectations for subjective content.
Can I download specific types of entries for analytical purposes?
Yes, the CRD platform will have the ability to create output data based on the information entered. It is customizable.
My company already has a Civil Recovery program in place, can I export this information?
Yes, the data can be exported for in house or 3rd party use.
Is there training or support available if I want to roll this out to my organization?
Yes, we will provide support and training to ensure you can utilize CRD to its fullest potential.
Our Office
Come over and have a cup of coffee!
CRD Division
2235 Sheppard Ave. East,Suite 1503
Toronto, Ontario
M2J 5B5, Canada
T: 1-877-595-2472
F: 1-866-284-3149